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BIREV: Business and Investment Review Jurnal manajemen dan ekonomi terbaik
Articles
DOI: 10.61292/birev.223
Published: 2025-11-18

Analysis of Employee Engagement at PT KAI Daop 8 Surabaya in Terms of Workload and Work-Life Balance

Faculty of Economics and Business, Universitas Pembangunan Nasional "Veteran" East Java, Indonesia
Faculty of Economics and Business, Universitas Pembangunan Nasional "Veteran" East Java, Indonesia
Workload Work-life balance Employee engagement

Abstract

This study aims to examine the effect of workload and work-life balance on employee engagement at PT KAI Daop 8 Surabaya. The study was prompted by the importance of employee engagement in supporting organisational performance, which can be influenced by high workloads and the ability to maintain a balance between work and personal life. A quantitative approach was used in this study, employing a survey method. Data was collected by distributing questionnaires to 96 employees selected using simple random sampling. The data analysis method used in this study was Partial Least Squares (PLS) analysis to test validity, reliability, and hypotheses. The results revealed that workload had a negative effect, while work-life balance had a positive effect on employee engagement. Simultaneously, both variables had a significant effect on employee engagement. These findings emphasise the need for proportional workload management and the strengthening of work-life balance programmes to improve employee engagement and performance.

 

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How to Cite

Situmeang, A. B., & Iryanti, E. (2025). Analysis of Employee Engagement at PT KAI Daop 8 Surabaya in Terms of Workload and Work-Life Balance. Business and Investment Review, 3(6). https://doi.org/10.61292/birev.223