Abstract
Digital marketing has become an important element in the modern business world, including in the financial services sector, such as securities. This research aims to evaluate and optimize digital marketing strategies on the Instagram account of MNC Sekuritas Surabaya Branch for 2024 in order to increase audience engagement. With a qualitative approach, data were collected through interviews, social media analysis, and direct observation. The research results show that the use of educational, interactive, visually appealing content, as well as the optimal utilization of social media platform algorithms, can increase audience engagement levels. This concludes that the implementation of integrated and data-driven digital marketing strategies is crucial for building strong relationships with the audience.
References
- Dr. Meithiana Indrasari. (2019). PEMASARAN DAN KEPUASAN PELANGGAN: pemasaran dan kepuasan pelanggan.
- Fandy Tjiptono. (2023). Strategi Pemasaran. In Makalah Ilmiah Ekonomika (Vol. 14, Issue 3).
- Karmila, & Ardan, T. S. (2022). Strategi Pemasaran Melalui Digital Marketing Dalam Upaya Promosi Desa Wisata Curugagung. Jurnal Pengabdian Kepada Masyarakat Nusantara, 449–456.
- Liedfray, T., Waani, F. J., & Lasut, J. J. (2022). Peran Media Sosial Dalam Mempererat Interaksi Antar Keluarga Di Desa Esandom Kecamatan Tombatu Timur Kabupaten Tombatu Timur Kabupaten Minasa Tenggara. Jurnal Ilmiah Society, 2(1), 2. https://ejournal.unsrat.ac.id/v3/index.php/jurnalilmiahsociety/article/download/38118/34843/81259
- Putra, D. T. (2023). No Titlstartegi Sosial Media Merketing Uss Feed dalam Membangun Social Media Engagement.
- Rauf, A. (2021). Digital Marketing : Konsep dan Strategi (E. S. Romindo (ed.); 1st ed.). Penerbit Grup Publikasi Yayasan Insan Shodiqin Gunung Jati Anggota IKAPI.
- Sope, A. S. (2023). Analisis Strategi Pemasaran Terhadap Peningkatan Penjualan. JIBEMA: Jurnal Ilmu Bisnis, Ekonomi, Manajemen, Dan Akuntansi, 1(2), 87–100. https://doi.org/10.62421/jibema.v1i2.56
- Yusuf, F., Rahman, H., Rahmi, S., & Lismayani, A. (2023). Pemanfaatan Media Sosial Sebagai Sarana Komunikasi, Informasi, Dan Dokumentasi: Pendidikan Di Majelis Taklim Annur Sejahtera. JHP2M: Jurnal Hasil-Hasil Pengabdian Dan Pemberdayaan Masyarakat, 2, 1–8.